Commissary Information
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Commissary Information
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Send messages and schedule Video sessions with your incarcerated loved one through CIDNET.
Follow these easy steps to get started!
Create a CIDNET Account Purchase Data
Open a Google Chrome web browser on your
computer and navigate to the following website: Once your link is approved, you can fund your account with Data.
To do this, click the menu button (with three lines) at the top right of the
https://customer.cidnet.net/login screen. Next click the Add Data'button.
You can also download the CIDNET Android App on The Sheriff's Office reserves the right to monitor and deny messages.
the Google Play Store for your mobile device.
Next, click the yellow button that says "Register" and enter all the
required information. Once you're finished, click "Create Account" and Scheduling & Completing a Video Session
read and accept the Terms of Use. An email will be sent to you with
a link so you can complete your registration by creating a password. To schedule a video session, click the purple "Schedule" button
underneath your linked contact. Choose a date from the displayed
Register Your Account schedule and set the maximum duration of your visit. Next, select a
time slot to start your video session, confirm and agree to the terms,
and your visit schedule has been submitted. At the scheduled date and
Email
time of your video click the "Launch" button and you will be connected
to your inmate. Make sure you have a secure internet connection.
Central Time
All video data is recorded and may be monitored.
Last Name New Video Request O
1 © 3 4
i+ Create Account
Inmate Date Time Confirm
Av3> 30 e Lcca >'mes
Sunday 12:00 AM CST to 11:59 PM CST
Monday 12:00 AM CST to 11:59 PM CST
Test Browser
Tuesday 12:00 AM CST to 11:59 PM CST
Wednesday 12:00 AM CST to 11:59 PM CST
When you log in to your CIDNET account for the first time, you'll Thursday 12:00 AM CST to 11:59 PM CST
need to test your browser. To do this, click the orange 'Test your Friday 12:00 AM CST :o 11:59 PM CST
Browser' button so that CIDNET can detect and enable your device's Saturday 12:00 AM CST to 11:59 PM CST
camera and microphone.
5e ec::hedaie sra cur ■r*you wish *.c sci-eCu t tr«
Next
Please run the Audio/Video test before purcahsing ^ Date ‘
dat3 for Video. Click Here to run the test. U
It is very important that you do NOT disable Duration *
your camera during browser testing. 5 min
Link with Your Inmate
Next, click the "Link with an Inmate" button and select the state of
the facility, the name of the facility (the county) and search for your
NEED HELP?
loved one by typing their name, finally identify your relationship and
If you're having issues with CIDNET dick the "Support" button at
click "Complete." Administrative staff at the facility will then receive a
the bottom of the webpage and send our team a request. We are
notification and either approve or decline your link request.
more than happy to provide help and answer any questions!
Either way, you will receive an email notifying you of their decision.
New Support Request 0
Link with an Inmate O I have 3 general question
Enter a Description
O 2 3 4
State facility Inmate Confirm ' ejcs zi i : S«scr:
Select the state where the inmate resides, then click Next.
Commissary Information
The original county PDF remains the downloadable record artifact and the printable source document.